We handle maintenance so you don’t have to — protecting your investment, keeping tenants happy, and ensuring issues are resolved quickly and professionally.

What’s Included

24/7 Maintenance Request Handling
Tenants can submit maintenance issues anytime through their portal — and we respond promptly, along with an after hours number for emergencies.

In-house Maintenance Team 

Our sister company, E/H Construction, is a fully licensed and insured company that handles the majority of the maintenance needs of your properties.

Trusted Vendor Network
If a repair necessitates the work of a specialty contractor - we work with licensed, insured vendors we know and trust, ensuring quality workmanship at competitive prices.

Work Order Coordination
From scheduling to completion, we manage every step of the process — keeping both you and your tenant informed along the way as needed.

Routine & Preventative Maintenance
We don’t just fix problems — we help prevent them. We track recurring needs like HVAC filter changes, seasonal checks, and more.

Transparent Cost Management
We require owner approval on any repair above a certain threshold and any smaller repairs are well documented and included on the monthly report.

Why This Matters

Timely maintenance prevents costly damage, improves tenant satisfaction, and protects your property’s value. Our system ensures nothing slips through the cracks.

FAQs

Q: Do I need to approve every repair?
A: We will discuss an approval threshold at onboarding. We’ll contact you for anything above that amount unless it's an emergency.

Q: Can I do my own make readies?
A: Yes. We will still provide a move out inspection and list of repairs needed to prepare the property for the next tenant.